Privacy Policy

Last Updated: July 6, 2026

1. Introduction

Welcome to SMOVR ("SMOVR," "Company," "we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard information when you use our website and healthcare operational follow-through platform.

This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website, communication services, workflow automation tools, and related services.

By using our website or Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide when you:

Request a demonstration
Contact us through our website
Schedule a discovery meeting
Participate in onboarding or implementation
Register for our Services

This information may include:

Name
Email address
Telephone number
Company or healthcare organization
Job title
General business information such as practice size or appointment volume

2.2 Operational Information

Depending on your implementation, SMOVR may process limited operational information necessary to deliver our Services, including:

Appointment dates and times
Scheduling status
Communication activity
Workflow events
Non-identifiable operational data

SMOVR is designed to operate outside Electronic Health Record (EHR) systems and is intended to minimize exposure to Protected Health Information (PHI). Clients remain responsible for determining whether their implementation complies with applicable privacy and security requirements.

2.3 Website Information

When you visit https://smovr.com, we may automatically collect information such as:

Browser type
Device information
IP address
Pages visited
Visit duration
Website interactions
Cookies and analytics information

3. How We Use Information

We use information to:

Respond to inquiries
Schedule demonstrations
Configure and support our Services
Deliver operational communications
Improve our website and Services
Maintain customer accounts
Meet legal and regulatory obligations

SMOVR does not access clinical patient records or intentionally process Protected Health Information.

4. SMS Communications

If you provide your mobile phone number through our website, onboarding process, or other authorized interactions, you may receive SMS communications related to our Services.

Messages may include:

Appointment reminders
Appointment confirmations
Scheduling updates
Running late notifications
Directions and location information
Referral follow-up
Service notifications
Onboarding communications

Marketing messages will only be sent if you have separately provided explicit consent.

Message Frequency

Message frequency varies depending on appointment activity and customer interaction.

Message and Data Rates

Standard message and data rates may apply.

Opt-Out

Reply STOP at any time to unsubscribe from SMS messages.

Help

Reply HELP or contact kevin@smovr.com for assistance.

Mobile numbers and SMS consent will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

SMOVR may use trusted third-party providers, including Twilio or similar messaging providers, to deliver SMS communications.

5. Information Sharing

SMOVR does not sell personal information.

We may share limited information only with:

Service providers necessary to operate our Services
Technology vendors supporting our platform
Legal authorities when required by law
Successor organizations in connection with a merger, acquisition, or sale of assets

All service providers are expected to protect information consistent with applicable laws and contractual obligations.

Mobile numbers and SMS consent information are never shared with third parties or affiliates for marketing or promotional purposes.

6. Your Privacy Choices

Depending on applicable law, you may request to:

Access your information
Correct inaccurate information
Delete information where legally permitted
Opt out of communications

To submit a request, contact: kevin@smovr.com

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including:

SSL encryption
Secure infrastructure providers
Role-based access controls
Industry-standard security practices

While no system can guarantee absolute security, we continually work to protect the information entrusted to us.

8. Third-Party Services

Our website may contain links to third-party websites or utilize third-party service providers. SMOVR is not responsible for the privacy practices of external websites or services. We encourage users to review the privacy policies of those providers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions become effective when posted on this website. Continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact:

SMOVR

Scarsdale, New York

Email: kevin@smovr.com

Website: https://smovr.com