Privacy Policy

1. Introduction

Welcome to Smovr ("Company," "we," "us," or "our"). We are committed to protecting your privacy and maintaining transparency in how we collect, use, and safeguard your information when you engage with our services.

This Privacy Policy explains how we handle data in connection with our scheduling logic automation tools, web forms, and communication systems — all of which are designed to operate outside of PHI and within industry compliance standards.

By using our website or services, you consent to the practices outlined in this policy.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal or business information when you:

• Fill out a contact or demo request form
• Engage with scheduling or setup conversations
• Sign up for services or consultations

This may include:

• Name
• Work email
• Clinic or company name
• Phone number
• General practice info (e.g., size, specialty, number of appointments)

2.2 System Activity (Non-PHI)

Our platform does not access or store protected health information (PHI). However, for operational purposes, we may securely process:

• Appointment slot data (time/date only — not patient names)
• Status flags (e.g., cancelled, no-show, filled)
• Non-identifiable calendar activity used to drive logic-based rescheduling

2.3 Website and Form Data

We may collect usage data when you visit https://smovr.com, including:

• Browser type and visit duration
• Page views and button clicks
• Cookies (for analytics and form autofill)
• UTM tracking (when clicking from emails or campaigns)

3. How We Use Your Information

We use collected data to:

• ✅Evaluate scheduling inefficiencies and ROI estimates
• ✅Provide tailored demos, proposals, or onboarding support
• ✅Configure your automation logic and SMS delivery
• ✅Respond to form submissions or support inquiries
• ✅Ensure messaging compliance during registration (if needed)

We do not use your data to train open-ended AI systems. We never access PHI or clinical patient records.

4. Data Sharing and Disclosure

• ✔️Service Providers — We work with trusted infrastructure partners (e.g., Twilio for compliant SMS delivery) who are contractually bound to uphold security and confidentiality.
• ✔️Legal or Regulatory Requirements — We may share limited data when required to comply with applicable laws, subpoenas, or enforcement obligations.
• ✔️Business Transitions — In the event of a company sale, merger, or restructuring, non-sensitive business information may be transferred under the same privacy protections.
• ✔️User Consent — We never sell your information. We will always request your consent before using your data in new ways.

5. Your Privacy Rights

Depending on your region, you may request the following at any time:

• 🔹Access — View what data we've collected about you
• 🔹Correction — Update inaccurate or outdated information
• 🔹Deletion — Request your data be removed (unless retention is required by law)
• 🔹Opt-Out — Stop receiving communications or future demos

To exercise your rights, contact us at:
📩kevin@smovr.com

6. Data Security

We take your data security seriously:

• ✔️All transmissions are encrypted using SSL protocols
• ✔️Stored data is limited and protected with role-based access
• ✔️We maintain compliance with TCPA, CAN-SPAM, CCPA, and GDPR as applicable
• ✔️We do not process or store any PHI (Protected Health Information)

7. Updates to This Policy

We may update this Privacy Policy to reflect service changes or legal requirements. When material changes occur, we will notify users via email or our website.

Continued use of our services after updates implies acceptance of the revised terms.

8. Contact Information

If you have any questions or concerns regarding this policy, reach out to: